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Friday, November 8, 2024

THE SERVICE QUALITY ON AIRCRAFT IS IMPROVING

Submitted by WWW.CAA.TJ on Friday, November 8, 2024 - 7:06pm

     The Civil Aviation Agency under the Government of the Republic of Tajikistan, in order to improve the level and service quality on board of the aircraft and take into account the interests of passengers during the flight, considered the issue of providing hot meals on board of the aircraft with foreign airlines from far and near abroad, especially with airlines of the Russian Federation (Ural airlines, Siberia, Nord Wind, UTair and Yamal), operating flights from/to the Republic of Tajikistan, and proposed that on routes lasting more than 3,5 hours, passengers should be provided with hot meals on board of the aircraft.
     In this regard, based on the proposal of the Civil Aviation Agency, the above-mentioned airlines took into account the duration of the flight and expressed their readiness to provide passengers with hot meals on board of the aircraft.
With the start of the autumn-winter season of 2024-2025 (from November 1, 2024), domestic and foreign airlines provide hot meals to air transport passengers, whose flight duration is more than 3,5 hours.
     It should be noted that the Civil Aviation Agency under the Government of the Republic of Tajikistan, in turn, instructed the responsible persons of the inspection services of the International Airports of the Republic of Tajikistan to take strict control over the implementation of the above issue and regularly provide the Agency with information on its results.

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